Need a hand?

Most things fix themselves in under a minute. If not, we answer every email ourselves, usually within a day.

Premium isn't showing up

Open the app → Profile → Restore Purchases. Make sure you're signed in with the same Apple ID you subscribed with.

Still locked? Email us with the Apple ID region and the date of the purchase and we'll sort it out.

Managing your subscription

iPhone Settings → your name → Subscriptions → Capybara Cards. You can change or cancel there; access continues until the end of the current period.

Saving a card

Tap the heart on any card while playing. Saved cards live under Profile → My Favorites, and you can play them as their own deck.

Changing the language

Profile → Language. The app follows your iPhone language by default; the decks and questions switch too.

Streaks, badges and progress

Your streak, badges and where you left off in each deck are stored on your phone. They aren't synced between devices, and uninstalling the app resets them.

Your data

The app has no accounts. Saved cards, progress and onboarding answers stay on your device. We use standard, anonymised product analytics to improve the app; details are in the Privacy Policy. Uninstalling the app removes everything stored on your phone.

Billing is handled by Apple through your Apple ID; we never see your payment details. For billing questions, Apple Support can help with anything related to your App Store account.